Call Center Representative
Alphabe Insight Inc•Tampa, FL
7d
About The Position
The Call Center Representative handles inbound and outbound calls, assisting customers with inquiries and providing support in a professional and efficient manner.
Requirements
- Strong verbal communication and active listening skills
- Customer-focused mindset and problem-solving abilities
- Ability to remain calm and professional under pressure
- Basic computer and data entry skills
- Strong organizational and multitasking abilities
- Ability to work in a team environment
Responsibilities
- Answer incoming calls and respond to customer inquiries
- Make outbound calls as required for follow-ups or outreach
- Provide accurate information about products, services, or promotions
- Resolve customer concerns or escalate when necessary
- Maintain detailed records of customer interactions
- Follow communication scripts and service standards
Benefits
- Competitive salary package
- Growth opportunities within a supportive and expanding organization
- Skill development in sales, communication, and client relations
- Collaborative and professional work environment
- Full-time job position with consistent schedule
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
