Call Center Representative

Alphabe Insight Inc • Miami, FL

5h • $44,000 - $48,000

About The Position

We are currently seeking a motivated and articulate Call Center Representative to join our Miami-based team. In this role, you will serve as a key point of contact for our clients, handling inbound and outbound communications while maintaining a high standard of professionalism and efficiency. This position is ideal for individuals who excel in communication, problem-solving, and customer-focused environments.

Requirements

• Strong verbal and written communication skills
• Professional demeanor with a customer-focused mindset
• Ability to multitask and manage time effectively
• Comfortable working in a fast-paced call center environment
• Strong attention to detail and organizational skills
• Reliability, punctuality, and a strong work ethic

Responsibilities

• Handle inbound and outbound calls in a professional and timely manner
• Provide accurate information and assistance to clients
• Resolve inquiries and concerns while maintaining client satisfaction
• Document interactions clearly and accurately in internal systems
• Meet daily performance and quality standards
• Collaborate with team members and supervisors to improve service processes

Benefits

• Competitive salary ($44,000 – $48,000 annually)
• Opportunities for growth and internal advancement
• Skill development and ongoing training
• Supportive and professional work environment
• Stable full-time position

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed