Call Center Representative
About The Position
Responsibilities and duties: Managing incoming and outbound calls in a timely manner Following call center "scripts" when handling different topics Identifying client's needs, clarify information and obtain necessary information for further processing Assist with setting new client appointments Assist with processing payments This is not a remote position Qualifications: Previous experience in customer service role is a plus but not required Strong phone and verbal communication skills along with active listening Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively High school degree or equivalent Bilingual (English & Spanish) is a plus but not require
Requirements
- Strong phone and verbal communication skills along with active listening
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- High school degree or equivalent
Nice To Haves
- Previous experience in customer service role is a plus but not required
- Bilingual (English & Spanish) is a plus but not require
Responsibilities
- Managing incoming and outbound calls in a timely manner
- Following call center "scripts" when handling different topics
- Identifying client's needs, clarify information and obtain necessary information for further processing
- Assist with setting new client appointments
- Assist with processing payments
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
