Call Center Representative - Providence Anchorage
About The Position
Under direct supervision provides direct patient interaction while assisting with meal selections, nutritional supplements and snacks within the prescribed medical nutrition therapy guidelines prescribed by the physician over the phone or in person. Provides professional communication with all clinical areas of the facility while ensuring patients and customer needs are being processed and completed in a highly, efficient manner. Ensures correct food types and diets within the prescribed medical nutrition therapy guidelines prescribed by the physician are being served to the right patient in a timely manner and patient requests are being met. Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Alaska Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. We are hiring for Call Center Representative position at Providence Alaska Medical Center in Anchorage, AK! Position is full-time, 1.0 FTE, 8-hr Variable shifts, 40 hours per week. Apply today! Applicants that meet qualifications will receive an invite with additional screening questions from our HireVue system! Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. The Providence family of organizations has a vision of health for a better world. As such, we are called to care wisely for our communities, resources, and earth. Our organizations strive to become carbon negative by 2030. Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.
Nice To Haves
- Associate's Degree Food service science and nutrition or related field.
- 1 year In a health care facility food service operation.
Responsibilities
- Provides direct patient interaction while assisting with meal selections, nutritional supplements and snacks within the prescribed medical nutrition therapy guidelines prescribed by the physician over the phone or in person.
- Provides professional communication with all clinical areas of the facility while ensuring patients and customer needs are being processed and completed in a highly, efficient manner.
- Ensures correct food types and diets within the prescribed medical nutrition therapy guidelines prescribed by the physician are being served to the right patient in a timely manner and patient requests are being met.
Benefits
- Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.
- We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
