Call Center Representative
Engaging Solutions, LLC•Indianapolis, IN
316d
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About The Position
Engaging Solutions is dedicated to providing tailored business solutions that enhance the quality of life for communities. The Care Engagement Specialist III – Customer Service role in the contact center is responsible for managing inbound and outbound customer interactions, ensuring high-quality service delivery aligned with the company's mission and core values. The position emphasizes customer retention through positive engagement and accurate service, while also participating in quality improvement initiatives and supporting junior staff.
