The Customer Service Representative is responsible for processing and handling customer menu orders and concerns via the telephone. Your training will teach you everything you need to know to succeed on the job. The role requires a friendly person who is comfortable talking on the phone and can communicate to customers that their orders and concerns are a priority. Helping to solve customers' problems is an essential part of the job. You should be enthusiastic about our products and have a desire to share that enthusiasm with customers. Explaining special offers and making suggestions helps customers place the orders they want and get the most value from the menu. Understanding the importance of order accuracy is crucial. You should have the right attitude and understand the need to be punctual. With loads of energy, you will find that work is easier and more fun with teamwork.