Call Center Representative - Reno, Nevada - Fully Remote

Gainwell Technologies

163d • $29,100 - $41,600 • Remote

About The Position

As a Call Center Representative at Gainwell supporting the State of Nevada, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges.

Requirements

• 2 or more years of customer service experience in any industry
• Healthcare and/or Call Center background preferred
• High Speed Internet and a quiet space to work
• Technical proficiency in Microsoft Office Suite (Excel, Word, Outlook, Teams), and web browsers (Edge/Chrome)
• Medicaid/Insurance experience is a plus

Responsibilities

• Strong written and oral communication skills
• Strong problem-solving skills
• Self Motivated
• Detail Oriented
• Eager to learn

Benefits

• Generous, flexible vacation policy
• 401(k) employer match
• Comprehensive health benefits
• Educational assistance
• Leadership and technical development academies

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: No Education Listed