Travel Incorporated-posted 2 months ago
Full-time • Entry Level
Fort Wayne, IN
Publishing Industries

Are you passionate about travel, eager to help others, and ready to start a rewarding career with room to grow? Join Travel Incorporated as a Travel Consultant in our Contact Center and be part of a team that delivers Excellence in Client Care. This is more than just a job - it's your first step into a career in the travel industry with an award-winning, forward-thinking company that truly values its associates.

  • Complete comprehensive training and transition into handling inbound client calls, emails, and chats with confidence
  • Listen actively to understand client goals and create travel solutions tailored to their needs
  • Guide clients through itinerary options, modifications, and travel best practices
  • Deliver exceptional service that drives client satisfaction and supports performance goals
  • Collaborate with internal teams to ensure smooth, accurate travel arrangements
  • Proactively identify and act on opportunities to improve the client experience
  • A strong customer service mindset - you're motivated by helping others
  • Excellent communication skills and the ability to build trust quickly
  • Tech-savvy and comfortable using email, chat, and other digital tools
  • Detail-oriented, organized, and thrives in a structured environment
  • Previous client service or call center experience is a plus, but not required
  • High school diploma or equivalent
  • Career growth pathways and continuous training
  • A collaborative culture where your voice is heard and your work matters
  • Equipment provided and travel covered for required in-person training
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