Call Center Rep
About The Position
Join us in shaping futures and making meaningful connections every day! Lincoln Tech is seeking a driven National Call Center Representative to be the first point of contact for potential candidates. Your role will involve managing incoming inquiries and guiding interested individuals to the relevant campus Admissions team. Whether it's responding to live chats on the Lincoln website or initiating lead contact, your goal is to connect with prospects and seamlessly transition them to campus or schedule appointments. About Us For over 75 years Lincoln Tech has been one of the nation's leading providers of career training in Healthcare, Automotive/Diesel, Skilled Trades, Information Technology. Lincoln Tech is an Equal Opportunity and Affirmative Action Employer.
Requirements
- High school diploma or GED
- Demonstrated skill set in customer service
- Call Center experience
- Ability to type at least 35 wpm
- Strong communication skills
Responsibilities
- Make calls to follow up with interested inquiries
- Engage visitors to the Lincoln Tech website
- Transfer candidates to the appropriate campus Admissions teams
- Set student appointments when there are no Admissions staff available
- Report to Call Center Director
Benefits
- Medical, Dental, Vision
- Life and Disability Insurance
- 401(k) with Company Match
- Paid Time Off and Holidays
- Growth Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
