Call Center Rep
Tufts Medicine•Boston, MA
416d
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About The Position
The Call Center Representative at Tufts Medical Center plays a crucial role in ensuring the smooth operation of call handling within the hospital. This position involves providing exceptional customer service in a fast-paced environment, addressing various requests related to food service, housekeeping, and transport, all of which directly impact patient care. The representative is expected to maintain effective communication with hospital staff and patients, while also collaborating with team members to foster a positive work environment.
