call center rep (inbound)

Randstad • Dallas, TX

435d • $31,200 - $33,280

About The Position

The Inbound Call Center Representative role involves assisting individuals affected by data breaches and cyber threats. This position is crucial in providing identity protection services and ensuring customer satisfaction in a fast-paced environment.

Requirements

• Effective communication and problem-solving skills
• A customer-focused mindset with a desire to help others
• Availability to work full-time in-office
• 1 year of experience in call center support
• Basic computer skills (1 year of experience required)

Nice To Haves

• Experience with CRM systems
• Typing skills
• Telephone etiquette

Responsibilities

• Handle inbound phone calls and associated data entry tasks
• Support customers inquiring about identity protection services

Benefits

• Health insurance
• 401K contribution
• Incentive and recognition program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: High school or GED