Call Center Rep / Appointment Setter

Lexus of Wesley Chapel • Wesley Chapel, FL

11d

About The Position

We are seeking a driven Call Center Rep / Appointment Setter to join our Sales Team! What We’re Looking For Our growing sales department is looking for ambitious, goal-oriented individuals to join our team. Call Center, Customer Service, and Retail Sales professionals looking for an opportunity to grow and develop your career apply here! What We Offer: 401K Paid Vacation Health and Dental Insurance Life Insurance Fitness Program Short and Long term disability

Requirements

• Call Center experience a plus.
• Dealership experience preferred.
• Automotive Service experience a plus.
• Excellent phone, organizational, written, and oral skills.
• Ability to instantly build rapport with clients with a friendly but professional demeanor.
• Ability to follow instructions from the Business Development Manager.
• Must have a valid driver’s license.
• Positive Attitude.
• Good verbal and written communication skills.
• Self-motivation and self-sufficient.
• Proficiency with Microsoft Word, Excel, and Outlook.
• Drive to succeed customer expectations.

Nice To Haves

• Call Center experience
• Dealership experience
• Automotive Service experience

Responsibilities

• Manage a high volume of customer inquiries by phone, email, text, and chat.
• Responding to Internet Lead requests promptly.
• Be a liaison between customers and the service department.
• Assist in implementing customer campaigns and marketing projects.
• Must be comfortable with computer programs and smart devices.
• Assist in generating reports and logs.

Benefits

• 401K
• Paid Vacation
• Health and Dental Insurance
• Life Insurance
• Fitness Program
• Short and Long term disability

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed