Gainwell Technologies LLC-posted 3 months ago
$27,200 - $38,900/Yr
Full-time • Entry Level
OH
5,001-10,000 employees

As a Call Center Remote West Virginia at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges.

  • Provide call center support to clients and members.
  • Utilize technology to assist in improving health and well-being.
  • Maintain effective communication with clients and team members.
  • Minimum 1 year of call center experience.
  • Must live within the state of West Virginia.
  • Must have current access to high-speed internet (minimum speed higher than 25MBS download and 8MBS upload).
  • Must be available to work an 8-hour shift between 7 AM and 7 PM Monday through Friday.
  • Must have a private work area, free from distractions for the duration of the workday.
  • Experience in the healthcare industry.
  • Knowledge of CPT and ICD10 terminology.
  • Understanding of HIPAA Privacy Rules.
  • Effective communication skills with a professional tone and poise.
  • Proficient keyboarding skills.
  • Basic computer skills / knowledge of Microsoft Office.
  • Ability to work alone and with a team.
  • Ability to multi-task and remain focused.
  • Generous, flexible vacation policy.
  • 401(k) employer match.
  • Comprehensive health benefits.
  • Educational assistance.
  • Leadership and technical development academies.
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