Call Center (Remote) - Scheduling Specialist

Digital Ox

72d

About The Position

Digital Ox is an award-winning INC 5000 fastest-growing company and the go-to growth digital marketing and call center firm for Dentists, Chiropractors, and Medical Doctors across the United States who are EAGER to grow their practice by helping more patients in their communities. Our team of 40+ skilled professionals delivers a done-for-you marketing solution called the Automated Patient System™, designed to book high-quality appointments directly into our clients' calendars—so they can focus on what they do best: treating patients. We’re not just a lead generation company. We’re a revenue growth partner—and we’re looking for hungry, driven sales professionals who are ready to hustle hard, talk to hundreds of people a day, and close the gap between practice and patient.

Requirements

• 2+ year experience in outbound phone sales or appointment setting
• Experience working with CRM systems and following structured shifts
• Proven ability to meet or exceed daily quotas and KPIs
• Comfortable with sales scripts and adapting them in real-time
• Able to work independently, manage time efficiently, and stay consistent
• Must have a quiet home office setup, dual monitors, high-speed internet (Fiber preferred), and a backup power supply
• Clear communication skills in English

Nice To Haves

• Self-motivated
• Money-hungry
• Competitive
• Confident communicator
• Tech-savvy
• Reliable

Responsibilities

• Make 200+ outbound dials per day to prospects in the dental, chiropractic, and medical spaces
• Maintain 3–4 hours of daily talk time
• Achieve 70%+ appointment show rates
• Follow proven scripts and customize them when needed to drive appointments
• Clearly communicate our offer and value prop to business owners and office managers
• Book qualified appointments directly into client calendars
• Track performance in our CRM and contribute to a competitive, high-accountability culture
• Handle objections with confidence and clarity
• Collect credit card details over the phone when required
• Operate during U.S. business hours, from a fully equipped home office with reliable internet and backup power

Benefits

• Competitive base + performance-based commission
• Work from home with a strong, winning team
• Regular coaching and feedback
• Access to real-time leaderboards and quota tracking
• A mission-driven company where your calls directly impact our clients’ growth

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level