Call Center - Premium Care Specialist
KeyBank•Shelton, CT
414d•Hybrid
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About The Position
The Premium Care Specialist is a hybrid role focused on providing exceptional service to members by resolving inquiries and issues related to accounts, products, and services. This position requires strong communication skills and the ability to build rapport with members while suggesting additional products and services. The role involves both in-office and remote work, with a training period conducted in the office.
