Call Center Human Resources Business Partner

Arrivia • Scottsdale, AZ

403d

About The Position

As a Call Center Human Resources Business Partner at arrivia, you will be a strategic partner in shaping the people strategy of a global leader in travel experiences. This role involves working closely with organizational leaders to enhance employee engagement, promote a positive workplace culture, and ensure compliance with HR policies and regulations.

Requirements

• Bachelor's degree in Human Resources or related field
• Minimum 5 years of experience in HR, preferably in a corporate setting
• Strong experience in labor relations, leave management, and change management
• Strong knowledge of employment law, HR best practices, and employee relations
• Excellent communication and interpersonal skills
• Proven ability to build relationships and influence stakeholders
• Strong analytical and problem-solving skills.

Responsibilities

• Align HR initiatives with business objectives, providing expert guidance on talent management, performance management, and employee relations.
• Partner closely with sales and services teams to provide HR guidance and support.
• Coach and mentor leaders and employees, fostering a high-performance culture and supporting their professional growth.
• Navigate organizational changes effectively, ensuring a smooth transition and minimizing disruption.
• Advise on employment laws and regulations, ensuring compliance and mitigating risks.
• Leverage HR metrics to identify trends, make data-driven decisions, and optimize HR processes.
• Oversee and administer leave programs, including FMLA, ADA, and workers' compensation.

Benefits

• Competitive salary and comprehensive benefits package
• Growth opportunities within a dynamic and growing organization
• Collaborative culture with talented professionals
• Exclusive travel discounts and benefits, including unlimited PTO

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree