Call Center- Healthcare
Roundstone Us•Rocky River, OH
401d
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About The Position
As a Member Benefit Specialist at Roundstone, you will play a crucial role in assisting policyholders, providers, and agents with their health insurance inquiries and concerns. This position involves handling a high volume of calls, providing excellent customer service, and maintaining accurate records of customer interactions. Your primary focus will be on answering questions related to coverage, claims, and benefits, while resolving any billing issues that may arise.
