Call Center Customer Service Representative (Health Insurance)
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About The Position
AFSPA is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity and Affirmative Action Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class. Compensation for this position ranges from $43k to $48k, depending on qualifications and experience, with opportunities for overtime. The position involves handling incoming calls and correspondence from customers in a call center environment, providing accurate detailed responses to customer inquiries, and moving issues to a successful resolution based on the benefits outlined in the Health Plan's Brochure. The work schedule is hybrid until otherwise notified, based on business needs, which may require working in the office up to four days per week.
