Call Center CSR

AppleOne • Glendale, CA

398d

About The Position

The Customer Service Representative (CSR) role is focused on providing exceptional support to customers by assisting them with inquiries, resolving issues, and maintaining accurate records. This position is ideal for individuals who are passionate about helping others and are looking to make a positive impact within a supportive team environment.

Requirements

• Bilingual is a plus.
• Strong communication skills.
• Problem-solving skills.
• Experience with customer service platforms.
• Excellent organizational skills.

Responsibilities

• Assist and inform customers about products or services.
• Resolve inquiries and issues efficiently.
• Maintain accurate records of customer interactions.
• Process orders and provide recommendations.

Benefits

• Major medical insurance
• Dental insurance
• Vision insurance
• 401k plan
• Statutory sick pay where required

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: No Education Listed