Call Center Associate

Regions Hospital & RHSC • Saint Paul, MN

72d • $19

About The Position

The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional/dietary requirements of the patient. The position uses multiple computer applications to place and verify patient meal orders. Performs other duties within the Food & Nutrition Department as assigned.

Requirements

• 1 year of customer service experience required.

Responsibilities

• Communicate with patients, hospital staff, and family members regarding meal selections.
• Provide guidance and recommendations for meals that meet nutritional/dietary requirements.
• Use multiple computer applications to place and verify patient meal orders.
• Perform other duties within the Food & Nutrition Department as assigned.

Benefits

• Medical insurance
• Dental insurance
• 401K with match
• Disability insurance
• Tuition reimbursement
• On-site employee fitness center
• On-site employee clinic
• Center for Employee Resilience support
• Qualified non-profit employer under the federal Public Service Loan Forgiveness program
• Yellow Ribbon Company

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees