Call Center Associate

Healthpartners • Saint Paul, MN

74d • $19

About The Position

The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional/dietary requirements of the patient. The position uses multiple computer applications to place and verify patient meal orders. Performs other duties within the Food & Nutrition Department as assigned.

Requirements

• 1 year of customer service experience required.

Responsibilities

• Communicate with patients, hospital staff, and family members regarding meal selections.
• Provide guidance and recommendations for meals that meet nutritional/dietary requirements.
• Use multiple computer applications to place and verify patient meal orders.
• Perform other duties within the Food & Nutrition Department as assigned.

Benefits

• Medical insurance
• Dental insurance
• 401K with match
• Disability insurance
• Tuition reimbursement
• On-site employee fitness center
• On-site employee clinic
• Support from the Center for Employee Resilience
• Eligibility for Public Service Loan Forgiveness program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services