Call Center Agent, Gateway Arch

Bi-State Development Agency of the Missouri-Illinois Metropolitan DistrictSt. Louis, MO
1d$17 - $17

About The Position

The Gateway Arch is looking for applicants that possess exceptional communication and guest service skills in order to convey information regarding the Gateway Arch and the other surrounding riverfront attractions to our guests. As a call center agent, you will provide valuable information to our guests while cross-selling and up-selling attractions such as the Tram Ride to the Top and cruises on the Riverboats at the Gateway. Please see below for further information on position expectations, skills, and requirements.

Requirements

  • Must be at least 16 years of age.
  • Must pass drug and alcohol screening.
  • Must pass basic background check.
  • Must pass math proficiency questionnaire (located on employee application).
  • Must complete computer skills assessment.
  • Must have weekend, evening and holiday availability.
  • Must have previous computer experience (i.e. proficient in relevant computer applications, data entry and typing).

Benefits

  • All employees receive a FREE Metro Transit pass. Good for unlimited rides on MetroLink and MetroBus
  • FREE Parking at Local Garage
  • Eligible to earn paid time off after 180 days
  • Discount at Arch Café
  • Discount at Paddlewheel Café
  • Discount at Arch Store
  • 2 St. Louis Riverfront Cruise tickets
  • $500 Hiring Incentive
  • 1st payment - $150 following successful completion of 30 days of employment
  • 2nd payment - $150 following successful completion of 90 days of employment
  • 3rd payment - $200 following successful completion of 150 days of employment
  • Employees must work at least 15.5 hours per week and be in good standing to be eligible
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