Alphabe Insight Inc-posted about 2 hours ago
Full-time • Entry Level
San Antonio, TX

We are seeking motivated and reliable Call Center Agents to join our growing team in San Antonio, TX. In this role, you will serve as a key point of contact, handling inbound and outbound calls with professionalism and efficiency. This position is ideal for individuals who enjoy structured environments, clear goals, and continuous improvement.

  • Handle incoming and outgoing calls in a professional and courteous manner
  • Provide accurate information and assistance following company guidelines
  • Maintain clear and detailed call records in internal systems
  • Resolve inquiries efficiently while ensuring a positive customer experience
  • Meet quality standards and performance metrics
  • Collaborate with team members and supervisors to improve call outcomes
  • Strong verbal communication skills in English
  • Ability to follow procedures and work within established protocols
  • Professional attitude with strong attention to detail
  • Ability to manage time effectively in a fast-paced environment
  • Comfortable working with basic computer systems and call center tools
  • Competitive salary
  • Growth opportunities within the company
  • Structured training and ongoing support
  • Stable, full-time position
  • Professional and respectful work environment
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