Call Center Agent

Alphabe Insight IncMiami, FL
2d$41,000 - $45,000

About The Position

Beloform is seeking a dedicated and customer-focused Call Center Agent to join our growing team in Miami, FL. This role is ideal for individuals with strong communication skills who are passionate about assisting clients, resolving inquiries, and representing a company with excellence and integrity.

Requirements

  • Strong verbal and written communication skills in English
  • Excellent listening and problem-solving abilities
  • Ability to remain organized and focused in a fast-paced environment
  • Basic computer skills and comfort using call center systems
  • Professional attitude with a customer-first mindset

Responsibilities

  • Handle inbound and outbound calls in a professional and courteous manner
  • Provide accurate information and effective solutions to customer inquiries
  • Maintain detailed and organized records of customer interactions
  • Follow established procedures to ensure service quality and consistency
  • Collaborate with team members to meet performance goals
  • Uphold company standards for customer satisfaction and professionalism

Benefits

  • Competitive salary ($41,000 – $45,000 per year)
  • Growth opportunities within a stable and expanding company
  • Supportive and professional work environment
  • Ongoing training and skill development
  • Consistent schedule and job stability
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