Full Time Call Center Agent

TelassistChicago, IL
7d$18 - $21Onsite

About The Position

Full-Time Call Center Agent: Your Journey Starts Here! Location: Bedford Park, IL Through our dedicated Call Center Agents at TelAssist, we deliver critical services and create exceptional outcomes for our clients and the many people who count on them. We're not just answering calls; we're building connections and providing essential support for a diverse range of clients, from bustling medical offices to vibrant apartment complexes and esteemed professional services. At TelAssist, you'll discover a truly special place to grow your career. We pride ourselves on cultivating supportive, compassionate, and collaborative teams where every voice is valued, and teamwork truly makes the dream work. If you're someone who thrives in a fast-paced yet incredibly rewarding environment, ready to exceed client expectations with every interaction, then we're looking for you! In your day-to-day, you will professionally manage a high volume of incoming calls, ensuring every caller is met with a polite and pleasant demeanor. Your primary focus will be to accurately gather and relay essential information while maintaining thorough and precise message details. By meticulously verifying and entering information into our system, you will provide our customers with the confidence that their needs are being effectively documents and communicated. No prior experience? No problem! We believe in nurturing talent. We provide comprehensive, hands-on training in a positive, encouraging team environment, designed precisely for your success. We're here to equip you with all the tools and confidence you need to excel! Join a company where your future is our priority. We are seeking team members who are passionate about building a lasting career and a stable future. Our Employee Stock Ownership Plan (ESOP) and excellent retirement benefits are designed to help you build wealth and security alongside us. We value our team members immensely, and it shows in our robust benefits package, crafted to support your well-being and future: Ready to Begin Your Rewarding Career Journey? If you're eager to be part of a team that genuinely cares, where your efforts truly make an impact, and where every night brings new opportunities to connect and serve, then we can't wait to hear from you! Apply today and discover the fulfilling career that awaits you at TelAssist. TelAssist is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

Requirements

  • A naturally welcoming voice and an uplifting, positive tone
  • A strong command of the English language , with a keen eye for spelling and grammar
  • Comfort and familiarity navigating a Windows-based computer environment
  • The ability to type 35 words per minute or more
  • A commitment to excellent attendance
  • Availability to manage one weekend day within your consistent 8-hour overnight shifts

Responsibilities

  • Professionally manage a high volume of incoming calls
  • Accurately gather and relay essential information
  • Maintain thorough and precise message details
  • Meticulously verify and enter information into our system

Benefits

  • Employee Stock Ownership
  • Comprehensive Medical, Dental, and Vision Benefits
  • Paid Vacation
  • Traditional 401K with Company Matching
  • Free Life Insurance Policy
  • Legal Assistance
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