Call Center Agent

Alphabe Insight Inc • Miami, FL

20h • $42,000 - $46,000

About The Position

Skillbridge Academy is seeking a motivated and articulate Call Center Agent to join our growing team in Miami, FL. In this role, you will serve as a key point of contact, delivering high-quality communication and support while representing our brand with professionalism and confidence. This position is ideal for individuals who enjoy working in a structured environment, communicating effectively, and developing transferable skills in customer interaction and operations.

Requirements

• Strong verbal communication skills in English
• Clear, confident, and professional phone presence
• Ability to work well in a fast-paced, team-oriented environment
• Strong attention to detail and organizational skills
• Willingness to learn and adapt to internal systems and processes

Responsibilities

• Handle inbound and outbound calls in a professional and courteous manner
• Provide accurate information and support to callers
• Maintain clear and organized call records and documentation
• Follow internal procedures and communication guidelines
• Collaborate with team members to ensure service excellence
• Meet daily performance and quality standards

Benefits

• Competitive salary ($42,000 – $46,000 annually)
• Growth opportunities within the organization
• Skill development in communication, customer service, and operations
• Supportive and professional work environment
• Structured training and continuous learning opportunities
• Stable full-time position with long-term potential

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed