Call Center Agent

SkillBridge Academy • Austin, TX

4d • $42,000 - $45,000

About The Position

We are seeking a reliable and professional Call Center Agent to join our growing team in Austin, TX. This role is ideal for individuals who are motivated, detail-oriented, and committed to delivering excellent customer interactions. As a Call Center Agent, you will serve as a key point of contact, handling inbound and outbound communications while maintaining a high standard of service and professionalism.

Requirements

• Strong verbal communication skills
• Ability to listen actively and respond effectively
• Professional attitude and strong work ethic
• Basic computer proficiency and ability to navigate systems
• Strong organizational and time-management skills
• Ability to work independently and as part of a team

Responsibilities

• Handle inbound and outbound calls in a professional and courteous manner
• Provide accurate information and resolve inquiries efficiently
• Document interactions clearly and maintain updated records
• Follow established call procedures and quality standards
• Collaborate with internal teams to ensure consistent service delivery
• Maintain confidentiality and professionalism at all times

Benefits

• Competitive salary ($42,000 – $45,000 per year)
• Growth opportunities within the company
• Skill development and structured training
• Supportive and professional work environment
• Stable, full-time position with long-term potential

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed