Call Center Agent - Days B

Hallcon-posted about 5 hours ago

$17 - $19/Yr

Full-time • Entry Level

Onsite • Lenexa, KS

5,001-10,000 employees

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We’re seeking a reliable, detail-oriented Driver Call Center Agent to support critical rail personnel transportation operations. This is a fast-paced, in-office position ideal for someone who thrives in a structured environment, enjoys solving problems, and wants to make a real impact in the transportation industry.

Coordinate and ensure timely coverage of driver trips
Monitor trip accuracy and provide support where needed
Escalate issues to field operations or customers when appropriate
Maintain up-to-date and accurate records in our internal systems
Communicate professionally with field management and other team members
Take on additional tasks as assigned

Excellent attendance and reliability—your presence matters
Strong typing and 10-key skills
Solid phone communication and customer service abilities
Comfortable working in an office environment
High school diploma or equivalent

6+ months of dispatch or customer service experience (preferred)

Meaningful work that keeps essential industries moving
Supportive, responsive leadership and a collaborative team culture
Equipment provided and systems in place to help you succeed
Opportunity to grow within a stable, purpose-driven organization
High autonomy with clear expectations
Competitive pay and benefits in a casual, professional work setting

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