Call Center Agent

Parsons Corporation • Hamilton Township, NJ

3d • $14 - $23

About The Position

Parsons is looking for an amazingly talented Call Center Agent to join our team! In this role you will get to contribute to the safety of the motoring public in New Jersey while supporting our New Jersey Vehicle Inspection Program.

Requirements

• High School Diploma or equivalent experience
• 1+ years of relevant work experience and customer service experience, preferably in a Call Center

Nice To Haves

• Ability to effectively communicate
• Active listening and problem solving skills
• Effectively collaborate with colleagues and supervisors to achieve organizational goals

Responsibilities

• Answering customer calls for the New Jersey Motorist Hotline
• Answering internal station calls
• Maintaining Program metrics

Benefits

• medical
• dental
• vision
• paid time off
• Employee Stock Ownership Plan (ESOP)
• 401(k)
• life insurance
• flexible work schedules
• holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees