Call Center Agent
Catch Vibe Voice•San Antonio, TX
10h
About The Position
We are seeking motivated and reliable Call Center Agents to join our growing team in San Antonio, TX. In this role, you will serve as a key point of contact, handling inbound and outbound calls with professionalism and efficiency. This position is ideal for individuals who enjoy structured environments, clear goals, and continuous improvement.
Requirements
- Strong verbal communication skills in English
- Ability to follow procedures and work within established protocols
- Professional attitude with strong attention to detail
- Ability to manage time effectively in a fast-paced environment
- Comfortable working with basic computer systems and call center tools
Responsibilities
- Handle incoming and outgoing calls in a professional and courteous manner
- Provide accurate information and assistance following company guidelines
- Maintain clear and detailed call records in internal systems
- Resolve inquiries efficiently while ensuring a positive customer experience
- Meet quality standards and performance metrics
- Collaborate with team members and supervisors to improve call outcomes
Benefits
- Competitive salary
- Growth opportunities within the company
- Structured training and ongoing support
- Stable, full-time position
- Professional and respectful work environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
