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At ampliFI Loyalty Solutions, we help banks and credit unions drive cardholder engagement and build lasting loyalty through personalized, results-driven rewards programs. With over 25 years of experience in the financial services industry, we're passionate about delivering innovative solutions-always guided by our core values: Integrity, Curiosity, and Advocacy. As a Call Center Agent, you'll be a key part of the ampliFI team representing our clients and delivering on our promise of exceptional cardholder engagement. You will create positive first impressions and build strong, lasting relationships by providing prompt, friendly, professional, and personalized service-whether it's over the phone, via email, or through chat. Assisting members participating in our clients' Reward Programs, answering questions, guiding them through the process, and ensuring they feel heard, supported, and valued every step of the way.
