Call Center Agent I
Olympic Medical Center•Port Angeles, WA
2d•$19 - $27•Onsite
About The Position
Provides excellent customer service according to Olympic Medical Center standards. Manages incoming phone calls and messages from a central call center for all OMP provider-based clinics and Hospital Outpatient Departments, as assigned. Documents telephone messages into EHR and routes them to appropriate departments. Schedules appointments. Answers inquiries.
Requirements
- High School diploma or GED required
- Customer Service, Reception or Call Center experience preferred
- Knowledge of medical terminology preferred
Nice To Haves
- Customer Service experience
- Reception experience
- Call Center experience
- Knowledge of medical terminology
Responsibilities
- Manages incoming phone calls and messages from a central call center
- Documents telephone messages into EHR
- Routes messages to appropriate departments
- Schedules appointments
- Answers inquiries
Benefits
- competitive salary
- excellent benefits
- relocation assistance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
