Call Center Agent FT-REMOTE

Answernet

267d • $15 • Onsite

About The Position

AnswerNet is looking for remote customer-oriented service representatives who provide high-level customer service solutions to all customers/clients on a daily basis. The role involves making consistent outbound calls specific to each program or project assigned, using the tools provided by AnswerNet and the client to properly document all customer interactions, while maintaining a sense of integrity regarding both the company and the customer and adhering to all company policies and procedures.

Requirements

• At least one year of actual Call Center experience, working with an automatic dialer, and call scripting
• A clear, professional, and friendly voice
• High-Level People Skills, Active Listening Skills, and Strong Communication Skills
• Outstanding attendance and punctuality
• High School diploma or GED
• Basic Computer Skills and computer literacy
• Experience in an Outbound environment
• 7 Year Background check required

Nice To Haves

• Sales experience is preferred

Responsibilities

• Typing
• Data capture and entry
• Upselling products and services
• Setting appointments in a business-to-customer format
• Maintaining a working knowledge of campaign products, services, and promotions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: High school or GED