Call Center Agent - Bilingual
Magic City Casino•Miami, FL
421d•$31,200 - $31,200
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About The Position
The Teleservices Agent at Wind Creek serves as the first point of contact for guests, managing various forms of communication including calls, SMS, chat, and emails. This role is crucial in providing information, booking reservations, and promoting the properties and amenities of Wind Creek. The agent is expected to maintain a positive and engaging demeanor, ensuring a high level of customer satisfaction and embodying the company's values of hospitality and service excellence.
