Field Service Technician

Ralliant•Cincinnati, OH

6d•Onsite

About The Position

The Calibration Technician is responsible for performing precise, high-quality calibrations at customer sites across various locations. This field-based role involves 100% travel, including a mixture of local day travel and overnight trips, depending on customer location and project requirements. The technician will support calibration activities across a wide range of disciplines, including RF, electrical, dimensional, torque, pressure, and temperature. The ideal candidate has hands-on calibration experience, a strong understanding of industry standards, and a willingness to cross-train across multiple disciplines. This role also requires solid technical documentation skills and the ability to represent the company professionally in customer-facing environments.

Requirements

1–3 years of hands-on calibration experience in a lab or field setting.
Willing and able to travel 100%, including local and overnight travel based on assignment.
Familiarity with ISO/IEC 17025 and calibration standards.
Strong attention to detail and ability to follow technical procedures.

Nice To Haves

Experience with RF/GP calibration is preferred.
Proficiency with Microsoft Office and Microsoft Dynamics.
Familiarity with calibration and service management tools such as FSM, CalWeb, and Gage.
Willingness to cross-train in multiple disciplines (e.g., RF, electrical, pressure, temperature, torque, dimensional).
Strong interpersonal and customer service skills.
Experience working in customer-facing or onsite roles for large accounts or multi-site operations.

Responsibilities

Perform calibrations in accordance with company procedures and applicable standards (ISO/IEC 17025, ISO9001, AS9100, ANZ540.1).
Specialize in overall calibration while supporting additional disciplines as needed; demonstrate willingness to cross-train in other calibration areas.
Accurately document calibration results, ensuring traceability, completeness, and compliance.
Maintain and verify calibration standards and escalate equipment issues to supervisors as needed.
Travel 100% of the time to customer sites, including a combination of local travel and overnight stays.
Support setup and teardown of mobile calibration workstations or onsite labs.
Communicate professionally with customers regarding service status, technical requirements, and scheduling needs.
Coordinate with supervisors and team members to ensure timely completion of assigned work.
Participate in onboarding and cross-training opportunities to increase flexibility across disciplines.
Share feedback and contribute to continuous improvement of service delivery.
Follow all safety guidelines, company SOPs, and calibration protocols.
Support quality assurance efforts, including audits, compliance reviews, and lean initiatives (e.g., 5S, Kaizen).
Help maintain clean, audit-ready calibration workspaces and tools.