Calibration Technician III

Applied Industrial Technologies, Inc.•Cambridge, MA

53d•Onsite

About The Position

Join the Pharmaceutical Calibrations and Instrumentation (PCI) team! We are seeking a Calibration Technician III that can perform calibrations onsite at our client pharmaceutical facilities in Cambridge, MA and other sites in the area if needed. If you prefer working at a fast pace, "on the go" instead of at a desk, have a passion for performing quality work, and have a strong electronics or instrumentation background, this position may be just for you! Up to 50% travel is required based on project and client needs, as this is considered a "field service" position, although this position is projected to be at least 75% in the Boston metro area. This position will focus on performing preventive maintenance, qualifications, relocations and calibrations on a variety of instruments such as electronics, temperature devices, pressure gauges, centrifuges, incubators, balances, and others as found in pharmaceutical manufacturing and laboratory environments. The Calibration Technician III reports directly to the Team Leader, Manager, or Director depending on the organizational structure. Expectations: Calibration Technicians complete calibrations, qualifications, and PMs with accurate and timely GxP documentation, following PCI and/or client specific policies and procedures. They are expected to take a proactive role in supporting the Team and in providing client support and are expected to build a high level of trust with internal and client personnel. This trust is developed through consistently upholding PCI Values and demonstrating Honesty, Integrity, Pride, Accountability, Teamwork, and Commitment. In addition to the above expectations, the Tech III is expected to have a broader knowledge base of instrumentation and regulatory compliance. They will continue to train on new instrumentation areas and build an understanding of pharmaceutical and FDA requirements. Increased client interaction will occur and the Tech II will develop a deeper understanding of PCI's services and how clients can expand the use of these services. In addition to the above expectations, the Tech III is expected to identify and execute tasks that enhance the ability of PCI to provide an 'added value' service for clients and provide guidance and direction on technical issues. Tech III's have a higher level of technical experience and expertise to troubleshoot issues, as well as assist in providing innovative, creative, effective, and long-term solutions.

Requirements

Thorough understanding of calibration concepts and requirements including accuracy testing requirements.
Thorough understanding and application of GMPs and Life Science industry regulations.
Thorough understanding and application of instrument, equipment, and loop calibrations of various parameters in manufacturing, utilities, and laboratory environments.
Effective communication and problem solving skills with clients and coworkers.
A two-year degree in Life Sciences, Engineering, Electronics, other related technical field or equivalent military training and four years of applicable (Metrology, Instrumentation, Calibration) experience or the equivalent combination of education and experience.
Quality System/Pharmaceutical experience is preferred.

Responsibilities

Without direct supervision, completes calibrations, qualifications, and PMs with accurate and timely GxP documentation, following PCI or client specific policies and procedures, and in a safe manner.
Provides effective solutions to client needs and requirements, effectively communicates with clients, and develops client relationships through excellent customer service.
Able to manager small projects and supervise technicians on those projects.
Identifies potential value-added business opportunities at client sites and shares with appropriate PCI Team Manager.
Develops basic quotes or proposals; assists with development of complex proposals.
Professional, diplomatic, and tactful with potentially sensitive issues; has a good understanding of the business case. Comfortable dealing with all levels of management and clients, respected by peers and clients.
Handles PCI and client owned equipment and test equipment with care and trains other Associates on proper use and handling.
Ensures safe work practices are followed by other PCI Associates.
Plans and makes sure project supplies and equipment are ready and available. Works with appropriate company resources in advance to ensure all project needs are met.
May assist in PCI onboarding process and serves as a role model and mentor to other technicians through professional actions/ethics and technical skills.
Is familiar with all PCI service offerings and is comfortable exploring potential leads while at client sites.