Calibration Technician III

FCX Performance•Raleigh, NC

About The Position

The Calibration Technician III reports directly to the Team Leader, Manager, or Director depending on the organizational structure. These positions are non-exempt. Travel up to 50% may be required based on project and client needs. Position is eligible for company vehicle. Expectations: Calibration Technicians complete calibrations, qualifications, and PMs with accurate and timely GxP documentation, following PCI and/or client specific policies and procedures. They are expected to take a proactive role in supporting the Team and in providing client support and are expected to build a high level of trust with internal and client personnel. This trust is developed through consistently upholding PCI Values and demonstrating Honesty, Integrity, Pride, Accountability, Teamwork, and Commitment. In addition to the above expectations, the Tech II is expected to have a broader knowledge base of instrumentation and regulatory compliance. They will continue to train on new instrumentation areas and build an understanding of pharmaceutical and FDA requirements. Increased client interaction will occur and the Tech II will develop a deeper understanding of PCI’s services and how clients can expand the use of these services. Calibration Technician III (in addition to those listed above) Without direct supervision, completes calibrations, qualifications, and PMs with accurate and timely GxP documentation, following PCI or client specific policies and procedures, and in a safe manner. Provides effective solutions to client needs and requirements, effectively communicates with clients, and develops client relationships through excellent customer service. Able to manager small projects and supervise technicians on those projects. Identifies potential value-added business opportunities at client sites and shares with appropriate PCI Team Manager. Develops basic quotes or proposals; assists with development of complex proposals. Professional, diplomatic, and tactful with potentially sensitive issues; has a good understanding of the business case. Comfortable dealing with all levels of management and clients, respected by peers and clients. Handles PCI and client owned equipment and test equipment with care and trains other Associates on proper use and handling. Ensures safe work practices are followed by other PCI Associates. Plans and makes sure project supplies and equipment are ready and available. Works with appropriate company resources in advance to ensure all project needs are met. May assist in PCI onboarding process and serves as a role model and mentor to other technicians through professional actions/ethics and technical skills. Is familiar with all PCI service offerings and is comfortable exploring potential leads while at client sites.

Requirements

Thorough understanding of calibration concepts and requirements including accuracy testing requirements.
Thorough understanding and application of GMPs and Life Science industry regulations.
Thorough understanding and application of instrument, equipment, and loop calibrations of various parameters in manufacturing, utilities, and laboratory environments.
Effective communication and problem solving skills with clients and coworkers.
A two-year degree in Life Sciences, Engineering, Electronics, other related technical field or equivalent military training and four years of applicable (Metrology, Instrumentation, Calibration) experience or the equivalent combination of education and experience.

Nice To Haves

Quality System/Pharmaceutical experience is preferred.

Responsibilities

Completes calibrations, qualifications, and PMs with accurate and timely GxP documentation, following PCI or client specific policies and procedures, and in a safe manner.
Provides effective solutions to client needs and requirements, effectively communicates with clients, and develops client relationships through excellent customer service.
Able to manager small projects and supervise technicians on those projects.
Identifies potential value-added business opportunities at client sites and shares with appropriate PCI Team Manager.
Develops basic quotes or proposals; assists with development of complex proposals.
Handles PCI and client owned equipment and test equipment with care and trains other Associates on proper use and handling.
Ensures safe work practices are followed by other PCI Associates.
Plans and makes sure project supplies and equipment are ready and available.
May assist in PCI onboarding process and serves as a role model and mentor to other technicians through professional actions/ethics and technical skills.
Is familiar with all PCI service offerings and is comfortable exploring potential leads while at client sites.