Cake Decorator II (Full-Time)

Festival Foods•Onalaska, WI

2d•Onsite

About The Position

Join our Festival Foods team as a Cake Decorator! Job Title: Cake Decorator II (Full-Time) Reports To: Bakery Manager At Festival Foods, our Cake Decorators bring artistry and imagination to life, creating beautiful and uniquely decorated bakery items that leave lasting impressions on our guests. As a Cake Decorator II, you’ll utilize your creative talents to craft stunning desserts for special occasions, ensuring that each product meets the highest standards of quality and guest satisfaction. Our bakery plays a pivotal role in crafting unforgettable experiences for guests' events and everyday moments alike, ranging from special occasions to everyday indulgences.

Requirements

Artistic Talent: A strong artistic sense and the ability to create visually appealing and creative bakery items.
Customer Focus: Ability to interact effectively with guests and understand their needs.
Attention to Detail: Meticulous attention to detail to ensure products are decorated beautifully and meet quality standards.
Standing for extended periods of time (80% of the time)
Lifting up to 50 pounds on an occasional basis (30% of the time)
Frequently near moving machinery (60% of the time)
Occasional exposure to extreme temperatures (20% of the time)
Repetitive motion of hands and wrists (90% of the time)

Responsibilities

Provide Exceptional Guest Service: Providing excellent guest service is at the heart of what we do. Whether it’s a friendly greeting, answering questions or addressing guest concerns, you’ll handle each interaction with professionalism and care. Your willingness to help guests with what they need will make a positive impact every day.
Artistic Cake Decoration: Top, finish, and decorate a variety of bakery products, including bars, pies, cookies, doughnuts, cupcakes, and cakes.
Create Eye-Catching Displays: Drive sales by creating visually appealing and attractive bakery items that catch the eye of our guests.
Exceed Guest Expectations: Deliver beautiful, creative, and uniquely decorated special orders that align with each guest’s specific requests.
Reduce Shrink: Minimize waste by reducing mistakes and using the appropriate quantity of icing and other supplies.
Stock Management: Fill, rotate, and remove decorated products from the sales floor and service case, ensuring displays are always fresh and appealing.
Production Planning: Plan production tasks to ensure an adequate supply of back stock is available to replenish the sales floor and service case as products are sold.
Freshness Maintenance: Maintain product freshness by rotating stock, ensuring closer-dated products are sold first, and removing outdated or unacceptable items from sale.
Guest Interaction: Provide excellent customer service by assisting guests with finding items, taking orders for cakes and special requests, and working with them to create their vision for a product.
Telephone Assistance: Answer phone calls with proper etiquette, providing guests with the information or assistance they need.
Team Support: Reinforce Festival culture, guest service, and performance expectations within the department, supporting your team as needed.
Supply Management: Maintain adequate levels of supplies in the cake decorating area, replenishing packaging, icing, decorative accents, and other necessary items.
Department Contribution: Assist other areas of the bakery department as available and requested, contributing to overall department goals and objectives.
Cleanliness: Contribute to the overall cleanliness of the department by picking up, organizing, and cleaning work areas, shelving, and the sales floor.
Food Safety: Maintain food safety logs and ensure all quality standards are met, including quantity expectations at 100% by 10 am and 5 pm.
Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
Support the Team: Other duties as assigned

Benefits

Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.
Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
Save for Your Future: Offering a 401(k), we’re proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals.

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