Redeems slot machine vouchers and chips, settles slot machine jackpots and cancel credit pay outs with Slot Floor team members. Creates and records W2-G and MTL transactions. Issues chip fills and credits to gaming tables. Safeguards bankroll. Check cashing and cash advance responsibilities. Operates a cash dispenser. The philosophy is built on the principles of integrity, fairness, collaboration, communication, and recognition for performance excellence, aiming to attract and retain a qualified workforce and contribute to the ongoing success of the Pueblo of Sandia. Essential duties include redeeming gaming chips and processing coins for customers, validating and redeeming slot machine vouchers, settling jackpots and CCPO’s, creating W2-G, 1042s, and W-9 tax forms. The role involves issuing table chips and credits, processing customer checks and cash advances, making even exchanges of funds, and accurately recording customer redemptions on MTL and NIL logs to comply with Title 31 regulations. It also includes verifying and preparing various banks (resort, Food & Beverage, slot) and deposits, counting and verifying team member tips, preparing currency and coins for kiosks and cash dispensers, safeguarding assigned bankroll, and using currency/coin counters. Other tasks involve sorting chips, selling and recording tournament entries, redeeming Free Play coupons, disbursing tournament/promotional payouts, issuing slot ticket paper, counting and recording all funds, preparing paperwork, balancing cash drawers, and resolving variances. The position requires providing exemplary customer service and executing all Cage/Vault Department’s internal controls, including balancing up to a $250K daily cash drawer. Punctual and regular attendance is essential. Additional duties may be assigned, and the team member is expected to strive for performance excellence through job knowledge, continuous learning, adapting to changing circumstances, and building strong interpersonal skills through collaboration and teamwork. A professional, knowledgeable, friendly, and approachable demeanor is expected. This position has Key Performance Indicators (KPI’s) identified as a measurement of success, with feedback provided as part of the performance review process.
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Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees