Cage Teller

Coeur d'Alene Casino Resort HotelWorley, ID
9d$15 - $15Onsite

About The Position

SUMMARY: As a Casino Cage Cashier, you will play a vital role in providing exceptional customer service to casino guests by facilitating various financial transactions with accuracy and professionalism.

Requirements

  • Minimum age requirement is 18 years of age.
  • High School Diploma or equivalent experience required.
  • Two (2) years of cash-handling experience required; three (3) years preferred.
  • One (1) year experience as a Cage Cashier and/or Main Bank Cashier preferred.
  • Flexibility to work varied shifts to include evenings, weekends, and holidays.
  • Must be able to obtain and retain a Class A gaming license through the CDA Tribal Gaming Commission.
  • Must be detail oriented individual who is capable of working efficiently and multitasking in a fast-paced environment.
  • Handle large sums of money with accuracy while focusing on providing great guest experiences.
  • Strong math skills required.
  • Intermediate level computer skills required; Advanced level preferred.

Nice To Haves

  • Two (2) years of cash-handling experience required; three (3) years preferred.
  • One (1) year experience as a Cage Cashier and/or Main Bank Cashier preferred.
  • Advanced level preferred.

Responsibilities

  • Providing superior guest experiences.
  • Enjoys problem-solving and is adept at handling challenging guest scenarios with professionalism and tact in a fast-paced environment.
  • Processing cash-out vouchers, making change, cashing checks, debit/credit card transactions, promotional cash payouts, and foreign currency exchanges as needed.
  • Be fully knowledgeable about all Title 31 and relevant Gaming regulations or the ability to learn and understand them.
  • Establish new patron accounts following Title 31 guidelines.
  • Ensures that cash drawer is balanced at all times and makes exchanges with the vault when necessary.
  • Completes all transactions accurately throughout shift.
  • Precision, attention to detail, and excellent customer service skills to contribute to the smooth functioning of financial transactions and enhance the overall experience of casino guests.
  • Utilize multiple computer applications, such as Microsoft Word and Excel, proficiently.
  • Balance cashier bank and maintain accuracy according to established standards.
  • Utilize currency counting machine to verify bank and additional cash issues before accepting the issue.
  • Complete and sign all paperwork completely and neatly according to current departmental policy.
  • Maintain security of bank, workstation, and other computer information.
  • Notify supervisor, security, and surveillance if stolen or altered checks, coupons, or voided tickets are cashed.
  • Report any variances to shift supervisor prior to leaving for the day.
  • Attend all team meetings including assigned training or other workshops as requested by manager.
  • Immediately notify supervisor of any alerts, customer complaints or employee concerns in order to achieve positive resolution.
  • Other projects and duties as assigned.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

501-1,000 employees

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