Cage Supervisor

Caesars Entertainment•Westlake, LA

About The Position

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

Responsibilities

Safeguard company assets.
Monitor, supervise, and observe operations of Cage.
Schedules personnel on an assigned shift to best serve the customer.
Knowledge of and adherence to Horseshoe Casino internal controls, policies, and procedures.
Performs the functions and duties of Cage Cashier & Caesars Reward Representative, Cashier Main Banker or NRT Drop Cashier when business needs dictate.
Review and investigate overages and shortages that occur.
Oversee for the accurate completion of all shift work (ex. Fills, Credits, Jackpots, Marker Issuances, Marker Redemptions, Even Exchanges, etc.).
Authority to create cashier generated tickets.
Implements and ensures compliance with company policies, procedures, and gaming regulatory requirements.
Assist the Assistant Cage Manager in preparation of reports and other administrative responsibilities as assigned.
Schedules personnel on an assigned shift.
Responsible for the accurate completion of all shift work.
Promotes teamwork among employees and resolves grievances.
Handles guest related problems.
May be required to act in the capacity of personnel who operate in positions subordinate to this position in times of staffing emergencies or shortfalls.
May not operate in multiple capacities where it would cause a conflict of functions regarding the System of Accounting and Internal Controls.
Promote outstanding guest relations.
Perform all other duties as assigned.
Maintains Self-Service Centers.
May act as Managerial Representative on Premises.
Redeems Sportsbook tickets/vouchers in sports wagering system.
Maintains a summary to ensure tickets/vouchers are safeguarded and balanced to a dedicated program run by the Sportsbook.