Cage Shift Supervisor

Delta Downs Racetrack Casino Hotel•Vinton, LA

1d•Onsite

About The Position

Boyd Gaming Corporation is a premier casino entertainment company in the United States, successful in gaming jurisdictions and committed to evolving and maintaining leadership in the industry. The company aims to maximize value for shareholders, team members, and communities. The Cage Shift Supervisor assists the Casino Cage/Credit Manager in protecting casino cage assets by implementing accounting and documentation policies and procedures, monitoring transactions, and ensuring compliance with company internal controls, policies and procedures, laws and regulations. This role involves physical and custodial control of all casino cage assets during the assigned shift, as well as currency transaction reporting.

Requirements

Must be 21 years of age.
Prior experience with money handling transactions.
Ability to utilize basic office machines as well as 10 key, Jetsort, Jetscan, gaming ticketing kiosks, and micro-encoder.
Ability to operate CMS, ACSC, Microsoft Office, and KRONOS software and processes.
Excellent communication and interpersonal skills including the ability to read, write and speak English.
Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.
Ability to lift up to 26 pounds.
Ability to push/pull up to 50 pounds.

Nice To Haves

Minimum 2 years’ experience working in all facets of cage operations preferred.
Supervisory experience preferred.

Responsibilities

Assist Casino Cage/Credit Manager in protecting casino cage assets by implementing accounting and documentation policies and procedures, monitoring transactions, and ensuring compliance with company internal controls, policies and procedures, laws and regulations.
Responsible for the physical, custodial control of all casino cage assets during assigned shift as well as currency transactions reporting.
Supervise, train, evaluate work performance, coach, and assist in scheduling team members.
Review and monitor documents and transactions to ensure compliance with gaming regulations, laws, company policies and procedures.
Maintain customer credit records.
Report and research any cage variance.
Ensure customers receive friendly, accurate, and timely service.
Audit and verify transactions with table games department.
Approve check cashing and credit issuance in accordance with established company policies.
Resolve customer complaints and disputes.
Perform duties of Casino Cage/Credit Manager in their absence.
Balance and fill the NRT machines on the casino floor.
Other duties as assigned by management.