Cage Shift Supervisor

Boyd Gaming • Las Vegas, NV

259d

About The Position

Assist Casino Cage/Credit Manager in protecting casino cage assets by implementing accounting and documentation policies and procedures, monitoring transactions, and ensuring compliance with company internal controls, policies and procedures, laws and regulations. Responsible for the physical, custodial control of all casino cage assets during assigned shift.

Requirements

• Must be 21 years of age.
• Minimum 2 years experience working in all facets of cage operations.
• Ability to utilize basic office machines as well as 10 key, jetsort, jetscan, gaming ticketing kiosks, and micro-encoder.
• Ability to operate CMS, Central Credit, Global Cash, Western Union, R-File, ACSC, Microsoft Office, Lotus Notes, and KRONOS software and processes.
• Excellent communication and interpersonal skills including the ability to read, write and speak English.
• Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.

Responsibilities

• Supervise, train, evaluate work performance, coach, discipline, and assist in scheduling team members.
• Review and monitor documents and transactions to ensure compliance with gaming regulations, laws, company policies and procedures.
• Maintain customer credit records.
• Report and research any cage variance.
• Ensure customers receive friendly, accurate, and timely service.
• Audit and verify transactions with table games department.
• Approve check cashing and credit issuance in accordance with established company policies.
• Resolve customer complaints and disputes.
• Ability to bend, push, and lift up to 26 pounds.
• Perform duties of Casino Cage/Credit Manager in their absence.
• Balance and fill the NRT machines on the casino floor.
• Other duties as assigned by management.

What This Job Offers

• Industry: Accommodation