Cage Shift Manager (30366)

Spa Resort Casino • Rancho Mirage, CA

231d

About The Position

Under the direction of the Cage and Credit Manager, the Cage Shift Manager is responsible for the safe, secure, and efficient operations of the Cash Cages. This role involves performing all duties as assigned in accordance with legal requirements, presenting oneself as a credit to Agua Caliente Casino, and encouraging others to do the same.

Requirements

• High school diploma or GED.
• At least 3 years of related experience and/or training in high volume cash operations.
• Proficient in using the Ten Key Adding Machine.
• Professional demeanor and ability to communicate well with the public.
• Ability to communicate in English.

Nice To Haves

• Gaming experience preferred.

Responsibilities

• Adhere to all aspects of the Anti-Money Laundering (AML) Program and its regulations.
• Assume all responsibilities and duties in the absence of the Cage and Credit Manager.
• Coordinate, direct, and assist the Cage and Credit Manager in the areas of policies, procedures, and job performance.
• Approve credit lines for guests under the guidelines set forth in the Credit and Collections policies and procedures.
• Train new hires in policies, procedures, cash handling, chip handling, check cashing, etc.
• Provide ongoing training in all areas.
• Perform functions of Cash Cage staff as required.
• Maintain open communication with the Cage and Credit Manager and meet regularly with him/her.
• Meet regularly with Supervisors and Relief Supervisors to ensure and maintain a smooth operation of Cash Cage.
• Monitor staff performance, ensuring adherence to casino policies and procedures.
• Review cash operations surveillance tapes as needed.
• Provide excellent guest service.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Amusement, Gambling, and Recreation Industries
• Education Level: High school or GED