Cage & Player Services Rep Swing Shift Fulltime

Century Casinos Inc • Sparks, NV

13d

About The Position

FUNCTION:

Responsible for assisting casino guests with check cashing, monetary exchanges, and player’s club services.

Requirements

• Minimum 21 years of age.
• High School diploma or equivalent is required.
• Effectively communicate with others both verbally and in written form using the English language.
• Minimum 1 year cash handling, check cashing experience required.
• Employee Gaming registration required.
• Alcohol Awareness Certification within the first 30 days required.
• Ability to walk, stand, or sit for extended periods of time.
• Ability to lift, and move product up to 50 lbs.
• Fine finger manipulation.

Nice To Haves

• Previous casino cage, vault, credit, or players club experience preferred.

Responsibilities

• Balance assigned bank and ensure reconciliation of money received and disbursed during assigned shift.
• Perform check cashing services, debit and credit card transactions and ATM transactions.
• Redeem coupons, play tickets, coins, chips, and tokens for cash, assist the slot department in paying out large jackpots.
• Compute accurate exchange rates for foreign currency and change to U.S. currency.
• Provide a positive guest service experience and advise guests regarding special events and facility information.
• Run check cashing software and input information in various databases as well as other programs.
• Provide point information to players club members.
• Participate in ongoing players club promotions, handing out cash, gifts, or other incentives.
• Follow gaming laws and regulations as well as organizational controls, policies, and procedures.
• Maintain accurate and thorough records and reports.
• Inform manager regarding guest disputes and unusual activity.
• Operate basic machinery such as jet sorters, bill counters and calculators.
• Establish and maintain effective channels of communication with all levels of the Nugget team and guests.
• Using the Nugget’s system of recognition, recognize team members who are going “above and beyond” as appropriate.
• Knowledgeable of and consistently follow Nugget policies and procedures as well as appropriate local, state, and federal regulations.
• Perform work in a safe manner and always maintain a safe environment for fellow team members and guests alike.
• Immediately report unsafe conditions, team member or guest incidents to Security, Management, and the Safety Manager.
• Maintain a positive and professional image for the Nugget when performing duties or representing the Nugget and encourages others to do the same.
• Regular predictable attendance is required.
• Other duties and responsibilities as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees