Cage Cashier

Ko-Kwel Casino Resort Medford • Medford, OR

12d

About The Position

Let's Be Friends! At Ko-Kwel Casino Resort, there's nothing better than being around your friends, and that's exactly the atmosphere we want to create here. We want team members to feel like they're welcomed with the unique experiences and growth we can offer. Come be part of the special atmosphere and hospitality of the hotel, or the welcoming, fun and friendly character of the restaurants and casino. Join our team in its dedication to be the leading destination for gaming and hospitality on the beautiful, southern Oregon coast! Why this job matters As a Cage Cashier, you're often the last interaction our guests have before heading back to the gaming floor-or home. You're trusted to handle money with accuracy, uphold strict security measures, and deliver friendly service that reflects our Million $ Service Standards. Your role ensures both the financial integrity of the casino and the welcoming environment that keeps guests coming back. What you bring to the table Make sure the space stays safe, clean, and friendly for both guests and the rest of the team; speak up and report any safety concerns to the Safety Committee. Experience handling cash with accuracy and confidence. Comfort using a 10-key adding machine or calculator. A professional appearance and positive attitude. Strong customer service skills and a team-first mindset. Willingness to learn different cashier locations (customer window, employee service window, and main bank). Reliability and trustworthiness when working with sensitive information and company assets. Be professional, approachable, and dependable-look neat, greet others with a smile, use names when you can, listen carefully, and take action to make others feel respected and cared for. Jump in where needed to support the team and keep things running smoothly. (Other duties as assigned)

Requirements

• Make sure the space stays safe, clean, and friendly for both guests and the rest of the team; speak up and report any safety concerns to the Safety Committee.
• Experience handling cash with accuracy and confidence.
• Comfort using a 10-key adding machine or calculator.
• A professional appearance and positive attitude.
• Strong customer service skills and a team-first mindset.
• Willingness to learn different cashier locations (customer window, employee service window, and main bank).
• Reliability and trustworthiness when working with sensitive information and company assets.
• Be professional, approachable, and dependable-look neat, greet others with a smile, use names when you can, listen carefully, and take action to make others feel respected and cared for.
• Jump in where needed to support the team and keep things running smoothly. (Other duties as assigned)
• High school diploma or GED preferred.
• Must be at least 21 years of age.
• Minimum of one year of cash-handling experience with strong balancing skills.
• Willingness to pass and maintain compliance with background and drug-free workplace policies.

Nice To Haves

• Previous experience in a casino or high-volume customer service role preferred.
• A natural ability to manage stress and make sound decisions under pressure.
• A gift for making each guest feel valued, seen, and welcomed.
• Friendly and approachable attitude that helps guests (and the team) feel welcome and cared for every day.
• Comfortable communicating clearly and positively with both guests and teammates.

Responsibilities

• Paying slot tickets, exchanging currency denominations, redeeming checks, and balancing your cash drawer.
• Maintaining accurate cage records and reports.
• Reporting Title 31 information as required.
• Supporting other cashiers as needed.
• Demonstrating and promoting Ko-Kwel's Service Standards.

Benefits

• Team members are eligible for a comprehensive health care benefit, generous time off policy, 401-K retirement with 4% company match and other benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED