Cage Cashier

Fortune Bay Resort Casino•Tower, MN

1d•$15 - $17

About The Position

The Cage Cashier is responsible for ensuring each customer receives an elevated level of quality guest service by being knowledgeable, available to provide prompt friendly services, and using accurate money handling procedures while adhering to company policies, regulatory compliance, and mandates of confidentiality.

Requirements

Customer service oriented
Friendly and outgoing personality
Legible handwriting
Basic math & computer skills
Good organizational, communication, interpersonal, and listening skills.
Works well under stress
Outgoing, flexible, cooperative
Self-motivating team player

Responsibilities

Provide quality guest service by being knowledgeable about the casino, being courteous, smiling, and providing prompt service.
Provide personal contact with customers and employees with eye contact, knowing names, and being helpful.
Provide change, redemption of coins, chips, and miscellaneous items for customers and employees.
Prepare table fills and machine fills as needed to replenish the blackjack tables with chips and slot machines with coins.
Verify and pay jackpots to techs for all winners on the slot machines.
Maintain knowledge of coin counting and rolling machines for use when redeeming and rolling the coin that customers bring in.
Troubleshoot problems with all machines and how to clean them for better operation.
Follow all cash handling policies and maintain accuracy.
Perform duties in an independent and efficient manner making the most effective use of time and resources.
Ensure safety by using correct lifting procedures and keeping the work environment clean and comfortable.
Follow all company policies and regulatory compliance standards.
Legibly prepare the necessary paperwork at the beginning and end of your shift.
Maintain communication and attend all required meetings and trainings.
Promote Wild Edge Club and encourage non-members to join.
Be familiar with Wild Edge and promotional events and happenings.
Maintain knowledge of SARC and Title 31 and the paperwork involved in reporting.
Notify the Inventory Control Manager of any problems which occur during your shift.
Maintain a positive working relationship with employees and management.
Perform other duties as assigned.