Cage Cashier

Gun Lake Tribal Gaming•Wayland, MI

9d•Onsite

About The Position

The Cage Cashier is responsible for providing unsurpassed service to both external and internal guests while safeguarding the assets of Gun Lake Casino. The Cage Cashier performs exchanges of cash and cash equivalents including but not limited to cheque redemption, check cashing, EZ-Pay ticket redemption, Outlet Bank issuing/receiving, and credit card advances. The Cage Cashier is responsible for logging specific transactions as set forth by Title 31 regulations. The Cage Cashier performs all duties and responsibilities in accordance with Gun Lake Casino Resort standards, policies, and procedures.

Requirements

Must be 21+ years of age.
High School Diploma or equivalent
One (1) year cash handling experience is required, preferably in a banking and/or retail environment.
Prefer a minimum of one (1) year of experience using basic computer skills in a workplace environment.
Ability to communicate effectively with guests, team members, and management in both written and oral form within the required standards and tasks involved in providing “Unsurpassed Service”.
Ability to gain a basic understanding of gaming and regulatory requirements, including but not limited to Title 31 compliance and reporting.
Ability to learn to use all Cage-related equipment such as coin sorters, currency counters, and personal computers.
Ability to work varied schedules including weekends, nights, and holidays as business demands.
Thorough math and reading skills.
Must be able to obtain a gaming license from the Gun Lake Tribal Gaming Commission.

Nice To Haves

Microsoft Excel experience preferred.
Three (3) years providing guest service preferred.

Responsibilities

Responsible for practicing, supporting, and always promoting Gun Lake Casino Resort’s Four Diamond Standards.
Safeguard the assets of Gun Lake Casino Resort.
Follow all procedures and policies to ensure that cash handling is performed within accepted standards established by Casino Management, Accounting, and regulatory requirements.
Attend to external and internal guest needs and ensure overall guest satisfaction.
Issue credit to guests in accordance with established Gun Lake Casino Resort credit policy.
Responsible for the final balancing of funds and assets assigned during a shift.
Responsible for ensuring that all tasks are completed as required as determined by the Cage stations assigned during a shift.
Accurately record transactions related to Title 31 compliance.
Responsible for practicing, supporting, and promoting Gun Lake Casino Resort’s “Unsurpassed Service” standards at all times.
Other job-related duties as assigned by the Cage Manager, Cage Shift Manager, and/or Assistant Shift Supervisor.