Cage Cashier

Churchill Downs Incorporated•Louisville, KY

20h•$15

About The Position

At Derby City Gaming Downtown, gaming enthusiasts can enjoy nearly 500 of the most popular games, Fascinator Wine Bar and Trophy Bourbon & Cigars Bar, sports bar with live entertainment most weekends and a Kentucky Derby Gift Shop.” JOB SUMMARYThe Cage & Player Services Cashier is responsible for the redemption of Gaming & Sports wagering tickets/vouchers, performing Check Cashing/Cash Advance transactions for guests, and assuring that guests have a favorable gaming experience. Cage Cashiers will also assist guests with purchasing merchandise from the on-site company retail store. ESSENTIAL DUTIES AND RESPONSIBILITIES Greets and interacts with guests. Responsible for cashing guests out, giving correct change, and answering guest questions in a courteous and professional manner. Responsible for accurately counting and recording assigned funds and making exchanges of funds throughout the shift. Assuring that guests have a favorable gaming experience Keeping cash drawer balanced and impressed. Making exchanges with vault. Responsible for accurate balancing and oversight of sports wagering funds. Verify and document personal identification information for check and cash advance transactions. Completing CTRs, W2Gs, and MTLs. Responsible for guest relations. Consults with guests to understand their needs and preferences. Answers guest questions regarding merchandise. Assists guests with merchandise purchasing decisions. Collects merchandise payment using the store point of sale system. Processing company store merchandise returns and exchanges. Retrieves merchandise from the sales floor, stock room, or other inventory locations and places special orders. Ensure the safety and security of Team Members and Guests. Follow all regulatory/administrative and company regulations and policies. Other duties as assigned.

Requirements

Maintaining a professional working relationship among all personnel.
Oral and written communication skills.
Willingness to work a flexible schedule, including weekends, evenings, and holidays.
Excellent guest service abilities.
Excellent sales and guest service skills.
Black shoes required.
A high school diploma or GED equivalent.
Six months cashiering or banking experience is preferred.
Ability to obtain a valid Racing License.

Responsibilities

Greets and interacts with guests.
Responsible for cashing guests out, giving correct change, and answering guest questions in a courteous and professional manner.
Responsible for accurately counting and recording assigned funds and making exchanges of funds throughout the shift.
Assuring that guests have a favorable gaming experience
Keeping cash drawer balanced and impressed. Making exchanges with vault.
Responsible for accurate balancing and oversight of sports wagering funds.
Verify and document personal identification information for check and cash advance transactions.
Completing CTRs, W2Gs, and MTLs.
Responsible for guest relations. Consults with guests to understand their needs and preferences.
Answers guest questions regarding merchandise. Assists guests with merchandise purchasing decisions.
Collects merchandise payment using the store point of sale system. Processing company store merchandise returns and exchanges.
Retrieves merchandise from the sales floor, stock room, or other inventory locations and places special orders.
Ensure the safety and security of Team Members and Guests.
Follow all regulatory/administrative and company regulations and policies.
Other duties as assigned.