Cage Cashier

Angel Of The Winds Casino Resort • WA

84d • $19

About The Position

At Angel of the Winds, the World’s Friendliest Casino and Hotel, we require all employees to provide exceptional guest service with a positive and outgoing attitude. We value all guests and team members through our guiding values; Welcoming, Engaged, Accountable, Customer Experience, and Team. We have a commitment to understand, define, and deliver what our guests want and represent our company by being professional and courteous to all.

Requirements

• Exceptional guest service skills required.
• Requires a minimum of six months heavy cash handling cashier experience.
• Requires ability to operate a 10 key with speed and accuracy.
• Must be customer service oriented and have excellent verbal and written communication skills with the ability to multi-task and work independently.
• Ability to work in a challenging environment dealing with sensitive issues and maintain confidentiality with strong attention to detail and excellent problem solving, organizational, and time management skills.
• Ability to maintain professional, courteous, and effective working relationships with all levels of the organization and outside business contacts.
• Proven intermediate skills in Windows, MS Office Programs (Word, PowerPoint, Excel), and experience with database systems.
• Ability to prepare reports, correspondence, charts, forms and other information and instructions.

Responsibilities

• Safeguards Casino bankroll.
• Verifies/Redeems for cash slot tickets and other negotiable items.
• Redeems coin for the customers following specific cash and coin handling procedures.
• Process high volume of check cashing, CCCA and Debit Card transactions.
• Exchanges foreign currency by accurately computing exchange rate.
• Exchanges cash and chips for customers following specific cash and chip handling procedures.
• Completes MLT log for federal cash reporting requirements.
• Performs computer data entry.
• Responsible for providing a high level of customer service to internal and external customers at all times.
• Give guests 100% your attention and assists with guest questions or concerns they may have.
• Advocates casino promotions and events to casino guests.
• Promotes Xperience membership to casino guests.
• Creates Customer Xperience membership accounts.
• Redeems direct mailer offers.
• Follows promotion rules with no exceptions.
• Advises supervisor of any guest account issues or problems.
• Performs liaison tasks by receiving and appropriately directing internal and external guests.
• Promotes guest interest in Angel of the Winds Casino with every transaction.
• Must maintain knowledge regarding Angel of the Winds Casino’s current services, promotions, functions and events in order to effectively respond to guest questions.
• Ensures compliance with Tribal, State, Federal, and NIGC regulations.
• Ensures control/protection of company assets.
• Must learn, comprehend and comply with all company policies and procedures, MICS, Gaming Regulations and Title 31 requirements.
• Work nights, weekends and holidays as required.
• Performs other duties as assigned.

Benefits

• Starting Wage: $19.00/hr Plus Tips

What This Job Offers